At Cane Boutique, we value your privacy and are committed to maintaining the highest standards of data protection. We appreciate the trust you place in us and ensure that your information is handled responsibly and securely. Please read this policy carefully to understand how we collect, use, and safeguard your information.

1. Policy Updates & Scope

This Privacy Policy may be updated periodically without prior notice. We encourage you to review this page from time to time to stay informed about how we protect your information.

This Policy applies solely to the Cane Boutique website and official communication channels. It does not apply to third-party websites, business partners, affiliates, or external platforms. We recommend reviewing the privacy policies of any third-party services you engage with.

2. Information We Collect

When you use our website or engage with Cane Boutique, we may collect the following information:

Contact Information
Name, email address, phone number, billing and shipping address, and other details submitted through enquiry forms or consultations.

Communication Information
Details shared when you contact us for inquiries, customer support, service updates, or marketing communications via Email, SMS, WhatsApp, or phone.

Transaction & Payment Information
Information required to process payments and maintain purchase records, including order history and transaction details.
We do not store your credit card, debit card, CVV, or internet banking credentials.

Order History
Details of products purchased, customisations requested, pricing, and transaction records.

Survey & Feedback Information
Demographic details, preferences, testimonials, or feedback voluntarily shared through surveys or forms, including those hosted by third parties.

Cookies & Website Data
Small data files stored on your device to recognise returning visitors and improve user experience.

Session & Technical Logs
Information such as browsing behaviour, navigation patterns, source of traffic, IP address, approximate location, browser type, operating system, language, and date and time of access.

Third-Party Login Information
If you sign in through platforms such as Google or Facebook, we may collect basic profile details made available by those services.

Email Correspondence
Any communication you send to Cane Boutique, including inquiries, complaints, or feedback.

User-generated content such as reviews, testimonials, or comments may be displayed publicly but will not be treated as sensitive personal information under this policy.

3. How We Use Your Information

We use your information for legitimate business purposes, including:

• Processing orders and delivering services
  
• Providing customer support and responding to inquiries
  
• Personalising your experience and improving our website
  
• Sending promotional offers, updates, and marketing communications where consent is provided
  
• Sharing necessary details with affiliates, service providers, or logistics partners for operational purposes
  
• Analysing website performance and enhancing usability
  
• Detecting fraud, enforcing Terms & Conditions, resolving disputes, and complying with legal obligations
  

We do not sell or rent your personal information to third parties.

4. Cookies & Customisation

Cookies help us:

• Recognise returning visitors
  
  
• Save preferences and improve browsing experience
  
  
• Analyse website performance
  
  

You may modify your browser settings to block or delete cookies. However, certain website features may not function properly if cookies are disabled.

5. Marketing Preferences & Opt-Out

By sharing your contact details with Cane Boutique, you consent to receive marketing communications via Email, SMS, WhatsApp, or phone.

You may opt out of promotional communications at any time by contacting us directly.

Please note that essential service-related communications, such as order confirmations and delivery updates, will continue to be sent even if you opt out of marketing messages.

6. Contact Us

For any privacy-related questions or concerns, please contact:

📩 Email: info@caneboutique.com
📞 Phone: +91 76195 56669
🌐 Website: www.caneboutique.com